BackShiftFlow
Project Overview

ShiftFlow

A workforce scheduling platform that helps managers collect employee preferences, build monthly schedules, and adapt quickly when plans change.

Year
2026
Role
Product Design
Skills
Interaction Design  ·  UX Research  ·  UI Design  ·  Prototyping
ShiftFlow cover
About

A scheduling tool built for growing teams

ShiftFlow is a workforce scheduling platform for operations managers coordinating growing teams. Instead of building the schedule by hand, managers define their criteria: availability, requests, coverage rules, and the system generates an accurate schedule automatically.

Managers can review requests, generate a schedule in minutes, resolve conflicts, and publish with confidence.

Core Problem

Schedules fragmented across tools

Building a schedule by hand means manually cross-checking availability, requests, and coverage for every shift, a process that takes hours and still leaves room for mistakes.

I spend hours making sure we have cover and nothing overlaps.
Insights

Speed and accuracy go hand in hand

Automating the schedule doesn't just save time, it removes the manual cross-checking where mistakes happen.

ShiftFlow insights view
Key Decisions

What we built, and why

Generated schedules instead of manual building

Managers define rules and criteria once; the system builds the schedule automatically, reducing time and human error.

Prioritized visibility over flexibility

Managers need to understand staffing coverage, availability, and conflicts before making schedule changes.

Created a single source of truth

Employee availability, requests, and schedules were consolidated into a single workflow to reduce coordination overhead.

ShiftFlow key decisions view
In Progress

Validation & Testing

User testing is currently underway to validate the scheduling workflow and refine the experience based on real-world feedback.

Coming soon